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Can someone help me repair this battery?

heyhi12

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I have a hyper ice massager that takes a 24 volt battery that seems like the charger works but the battery isn't taking charge.
I've put a meter to the charger and I'm getting 26 volts out of it.
I charged the battery a few nights in a row and it's just not giving me any output voltage on the meter.
--- Updated ---

Battery is 24 volts charger is for some reason 26 volts from the factory. It's a hypervolt hyper ice massager. I've never taken batteries apart but can somebody help me with this please.?
 

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