Hi
Some time you get fail :? from the norton from few case:
1. a broken installation - so you need uninstall all norton,
see in the add/remuve programs of the xp for other additional norton
prog that be remove like regitery,liveupdate, etc...
2. virus :twisted: - if a virus is in your system the norton will fail work, you can't install it ok,
to resolve the problem is recommended to make a virus search of the
hd from anoter computer with last ver of norton when you add your hd
to this computer if you know how.
and also do line 1 to remuve all norton.
3. some time specific ver of internetexploere and msn make problem to the norton.
* if you get an eror code from the norton ,you can see in the site of norton
the cause of that problem
- the most popular crash are option 2. and after option 1.
Best regards. 8)