Kieth- The hardware I'm using are a RS-485 9 pin cable that connects to my chiller and to a 4 port RS-485 Serial Interface for USB from National Instruments,
https://sine.ni.com/nips/cds/view/p/lang/en/nid/14585
Then the USB connects to my computer. The software I am using is LabView, also from National Instruments.
https://en.wikipedia.org/wiki/LabVIEW
I have a program that reads and writes using RS 485 serial communication in LabView. I am able read a loopback when I test it, but when I connect it to the chiller device, I cannot read anything back, not even an error. I believe the pin layout is correct on the 9 pin cable. I believe the problem is with the code. I am thinking the chiller is not recognizing I am sending it the message. Would this be the problem? If so, how would I say that in the code.
In my mind, which is most likely wrong, for the code I would write to the chiller would be: Start text-device address-baud rate-command-end text-end transmission. Start text, end text, and end transmission are ascii character codes. (I work with power and control systems, so I have never touched ASCII before.)
And the protocol is ASCII binary, the most of the documents I have found have the commands in hex, but it gets converted to binary..
I really appreciate the help, thank you!