victorjohn9211
Newbie level 4
Press the call control button to see if you hear a beep in the headset. If you do not hear a beep, try charging your headset. If you do hear a beep, the headset may no longer be linked to the base. Try re-subscribing the headset to the base.
If the problem persists, ensure the phone is off the hook. If using a handset lifter, make sure the lifter is lifting the handset completely off the hook.
If the problem still not fixed, pick up your handset and verify that you can hear a dial tone. If you do hear a dial tone on your handset, adjust the configuration switch on the base. If you do not hear a dial tone on your handset, then contact your company’s telecommunications department.
If the problem persists, ensure the phone is off the hook. If using a handset lifter, make sure the lifter is lifting the handset completely off the hook.
If the problem still not fixed, pick up your handset and verify that you can hear a dial tone. If you do hear a dial tone on your handset, adjust the configuration switch on the base. If you do not hear a dial tone on your handset, then contact your company’s telecommunications department.