For best efficiency you probably want to draw power from the panels 100 percent of the time. This suggests using two or more interleaved converters.
If you must step-up or step-down by a large ratio, then consider a transformer and H-bridge converter.
Question #1:
Re heating element, what are operating specs? Voltage? Amperage?
This will determine how you arrange the solar panels for best match to the load, whether 3x4, or 4x3, or 6x2, etc.
Question #2:
You have 12 panels. The datasheet quotes 200W per panel. Although that calculates to a total of 2.4 kW, did you find that you could obtain that under test with a load?
The reason I ask is because your 160V open circuit is at 0A. Your 15A short circuit is at 0V. However these figures will not deliver power to a real load. Instead with a real load you will obtain some middle voltage and amperage values.
As for maximum power output, the volt and ampere levels must be found by test with various loads. This will help you in designing a power converter.