Agilent Advanced Design System 2011.10(ADS2011.10) installation error

Dear Sir,
Initially I installed Agilent Advanced Design System 2011.10(ADS2011.10) to my system, it was working nicely past two months. Yesterday I changed the my system date unknowingly to 1 August 2014. When I changed to previous date, immediately it has showed license error. Now I changed the date of my system to today's date, now also I am getting license error.
Even I tried uninstalled the ADS2011.10 and reinstalled once again also, it is showing same license error.
Can you anybody help me to solve this problem, screen shot of my system details is attached

https://edadocs.software.keysight.c...as+been+set+back+error+message+during+startup

If you see a different error message, you need to contact Agilent (Keysight) support.

Sir,
ADS2011.10 was working nicely earlier, unknowingly when I changed the date. It is now showing license error, do we need to reinstall the windows7 operating system once again and later try for reinstall the same or there any modification do we need to do during installation.

hari_preetha said:

Sir,
ADS2011.10 was working nicely earlier, unknowingly when I changed the date. It is now showing license error, do we need to reinstall the windows7 operating system once again and later try for reinstall the same or there any modification do we need to do during installation.

Click to expand...

Delete the license server from lmgrd control panel, restart your computer and set up the license server again.

BigBoss said:

Delete the license server from lmgrd control panel

Click to expand...

BigBoss Sir,
I am sorry,I couldn't find Imgrd control panel, where is Imgrd control panel in windows7 ultimate. In normal control panel of Windows7 ultimate, I searched, I couldn't find Imgrd control panel.
Where exactly I have to go find Imgrd control panel, and later find the license server in windows7.

hari_preetha said:

unknowingly when I changed the date. It is now showing license error

Click to expand...

I understand that, and my link to the ADS knowledge base article "ADS: "System clock has been set back error during startup" discusses the solution.

volker@muehlhaus said:

I understand that, and my link to the ADS knowledge base article "ADS: "System clock has been set back error during startup" discusses the solution.

Click to expand...

Sir,
As you said, I went to ADS knowledge center,but it is showing the "page not found", when I logged in to the ADS knowledge center and started to open the page.
Even I couldn't find Imgrd Control panel in my system to remove the license server. Can you show me, where is the Imgrd Control panel.

not Imgrd, Lmgrd

I don't know this specific problem, but it sounds like when you re-installed ADS, you left remnants of the old install on the computer. Download a program called CCleaner. I would then try this.

Uninstall ADS and any other programs related (like dongle software, etc) either from the ADS start menu (if that is an option) or from the windows control panel
run CCleaner to clean out any cache, temp files, etc
run CCleaner to clean up the registry. Have it delete any orphan registry entries. (When it asks if you want to back up the deleted registry entries, say YES...just in case you delete the wrong ones)
turn off the computer
turn on the computer
run CCleaner one more time to erase the cache/temp files
re-install ADS. reauthorize ADS.
You should be good to go.


btw how did your clock get reset. If you did not deliberate screw with the clock, then replace the coin cell battery on your mother board before you do the above.

Gentlement, have you noticed that there are clear and specific instructions from Agilent how to address this problem (post #2)?

FlexLM checks the date of other unrelated files on the computer, to protect against clock manipulation. Uninstalling ADS or cleaning the registry will not fix the problem. Just log into the Agilent knowledge base and proceed as described there (link in my post #2). If you can't log in, contact support.

oh..yeah, what he said!

hari_preetha said:

BigBoss Sir,
I am sorry,I couldn't find Imgrd control panel, where is Imgrd control panel in windows7 ultimate. In normal control panel of Windows7 ultimate, I searched, I couldn't find Imgrd control panel.
Where exactly I have to go find Imgrd control panel, and later find the license server in windows7.

Click to expand...

GoTo : C:\Program Files\Agilent\EEsof_License_Tools\bin

Run : lmtools.exe





Open : Config Services
Remove Service : Agilent License Server

Reboot Computer and Delete Related Files under Temp Directory ( C:\Windows\Temp and C:\Temp ) which have been created just after clock-back.

Re-install License Server and Start it Up

BigBoss said:

GoTo : C:\Program Files\Agilent\EEsof_License_Tools\bin
Run : lmtools.exe
Open : Config Services
Remove Service : Agilent License Server

Click to expand...

BigBoss Sir,
Thanks for your help, as you said, I followed it. When I ran the Imtools and selected the "configuration using services",it is not showing " Agilent License Server". It is showing blank. What I have to do, how I have to get the "Agilent License Server" in the configuration using services.

- - - Updated - - -

BigBoss said:

Delete the license server from lmgrd control panel, restart your computer and set up the license server again.

Click to expand...

BigBoss Sir,
I didn't go control panel and deleted the Imgrd file. But I went c:\programfiles\Agilent\EEsof_License_Tools\bin\Imgrd and deleted the Imgrd, then restarted and setup the license file. Now ADS2011.10 is working nicely.
Thank you for your help.